Hewlett Packard Enterprise and Microsoft deepen collaboration on… — PALO ALTO, Calif., and REDMOND, Wash., Nov. 19, 2015 /PRNewswire/ —
Partnership creates industry-leading solutions to accelerate enterprise transformation and drive customer satisfaction.
PALO ALTO, Calif., and REDMOND, Wash., Nov. 19, 2015 /PRNewswire/ — Hewlett Packard Enterprise (HPE) and Microsoft Corp. on Thursday announced the availability of their Cloud Productivity and Mobility Solution Offerings (CPM), which will create transformational consulting services and business applications for Windows 10. This expansion of their global partnership will help organizations worldwide better utilize cloud, mobile, digital and industry applications to dramatically improve business outcomes and improve customer satisfaction.
With CPM, HPE can now offer businesses a portfolio of tightly integrated services and solutions, designed to modernize enterprise workflows, drive digital transformation and accelerate innovation on top of Microsoft product offerings. The mixture of the Windows 10 platform, as well as the combined assets and capabilities of HPE and Microsoft, results in a deeper play into mobility delivering secured, seamless solutions to enterprise customers that are among the best in the industry.
Enterprises around the world will now be able to turn to HPE to take full advantage of the richest business line productivity applications and most comprehensive technical consulting services available. Specifically, CPM will provide the following:
- Consulting services for Windows 10. The HPE consulting service will accelerate clients’ business process transformations with digital process design, application development and prototyping. The consulting services will pair HPE’s services with Microsoft platforms including Enterprise Mobility Suite, Dynamics Customer Relationship Management (CRM), Office 365, Skype for Business and Windows 10 for the Enterprise.
- New cloud and mobility consulting services. Extending HPE’s existing advisory and delivery capabilities through the Windows 10 ecosystem, HPE will use the Microsoft cloud and mobility platform to help organizations share information faster, increase engagement and collaboration, and optimize work. Transforming to fully digital business processes helps reduce cost and improve customer service.
- Industry-specific vertical applications. HPE and Microsoft currently have joint healthcare, automotive and financial applications deployed in client organizations. This catalog of Windows 10-based enterprise applications and solutions will expand to include retail, energy and transportation industry applications. Using the advanced security capabilities of Windows 10 and the intuitive, familiar Windows user interface, HPE and Microsoft will empower enterprises to tackle critical business processes, transform the way work gets done, and provide a new level of customer service and experiences.
“Hewlett Packard Enterprise and Microsoft share a common vision for how cloud, mobility and industry solutions can be applied to deliver breakthroughs for our clients,” said Mike Nefkens, executive vice president, Hewlett Packard Enterprise. “Our combined set of technology assets, expertise and global scalability is unmatched in the industry and gives us a significant advantage over the competition.”
“Our partnership with Hewlett Packard Enterprise to deliver Cloud Productivity and Mobility solutions will accelerate our customers’ transformation while enabling them to realize greater business value from Windows 10 and other Microsoft technologies,” said Susan Hauser, corporate vice president, Enterprise and Partner Group, Microsoft. “Together, we are able to provide more of the innovative capabilities and industry-specific solutions our customers need to succeed.”
HPE and Microsoft have a proven track record in delivering technology solutions and consulting services to help clients in key industries achieve better business outcomes. For example, in the automotive industry, the two companies have worked together to deliver innovative solutions to help car manufacturers capitalize on the after-sale market.
Built on Microsoft Dynamics CRM, the HPE Automotive Aftersales CX Management Solution provides a 360-degree view of the end customer by extracting data from the connected vehicle to address the full customer-vehicle lifecycle and deliver personalized offers, such as infotainment, concierge, application downloads, recharging and fuel services.
“Digital customer interactions and experience will be the largest revenue growth driver for the automotive industry in the next 10 years,” said Li Mingqing, general manager, Information System Department, Nissan Infiniti China. “Infiniti is the fastest growing brand in the China luxury car market. Over the past six months, the HPE Automotive Sales and Aftersales CX Management solution has allowed us to reduce the lead follow-up duration from five days to one and a half days and increase the lead conversion rate by 300 percent. Nissan China Investment Co. improved customer satisfaction and sales volume as a win-win result.”
Windows 10 has been built from the ground up for the enterprise, offering simplified IT for continuous innovation and features that make it easy to manage in the modern workspace on the most secure Windows ever. Windows 10 helps protect companies against cyberattacks, delivers experiences users will love, and enables continuous innovation with the platform that keeps companies up to date with the latest technology.