The Defense Information Systems Agency and the US Department of Defense (DoD) have granted Salesforce Government Cloud a provisional authorization at Impact Level 4 (IL4), enabling the departments to deploy CRM capabilities securely to all stakeholders.
Government Cloud gives departments, agencies and contractors access to an intuitive user experience, a modern component-based platform and a partner ecosystem. They can then quickly build apps connecting agencies with citizens, employees, partners and suppliers in new ways.
DoD ‘mission owners’ and authorized contractors will use Government Cloud to manage personal identifiable and health information, among other data.
In addition, IL4 will enable agencies to compliantly leverage and build apps capable of managing “for official use only” data. They can also control and monitor where and what actions are being taken on data, as well as store and manage the events and monitoring data per agency policy.
Data files will be secured via role-based security and encryption.
“The aerospace and defense sectors are ripe for modernization—siloed systems and legacy technologies are hindering their ability to innovate at scale,” says Dave Rey, executive vice president, public sector, at Salesforce.
• With IL4 provisional authorization, the aerospace and defense sectors can use Salesforce’s CRM and cloud platform to transform into modern, mobile, responsive and intelligent organizations.
• Employees can connect with citizens and stakeholders in new ways.
• As major CRM systems win government contracts, they are newly required to meet increasingly stringent data security requirements beyond those demanded in the private sector.
• The federal government generally is newly recognizing the advantages of sophisticated CRM software.