By: Linda Rosencrance
Europlus Direct Optimizes Efficiency and Improves Customer Responsiveness with Microsoft Dynamics NAV
IT support provider Europlus Direct has chosen Microsoft Dynamics NAV from The NAV People to optimize efficiency, improve workflows through the automation of manual processes and provide a scalable platform as the company expands internationally.
Deploying Dynamics NAV has enabled Europlus Direct to extend business operations and deliver 24×7 customer account facilities through the development of a customer portal, according to company officials. The optimized Dynamics NAV solution was integrated with key business applications, including e-commerce and Spindle document production, and deployed in six weeks.
Since deploying the optimized Dynamics NAV solution, Europlus Direct has continued to evolve its systems and currently has a customer portal in development, which will ultimately deliver 24×7 account access to customers, officials said. Through the portal, customers can manage orders, renewal requests and complete transactions online when it’s convenient to them.
“Europlus Direct had clear objectives and since deployment have continued to gain more functionality from their solution and achieve even greater business benefits,” said Ian Humphries, managing and product director at The NAV People, in a statement.
California Citrus Giant Chooses LINKFRESH ERP
LINKFRESH Inc., a provider of supply chain ERP solutions for the fresh food industry, has announced that announced citrus grower, Fillmore-Piru Citrus Association, has selected the LINKFRESH ERP software suite to manage its operations.
The citrus association has been packing, distributing and marketing oranges and lemons since 1897 under brands such as Belle of Piru and Mansion, according to company officials.
Fillmore-Piru Citrus Association will deploy LINKFRESH ERP across its entire operations, providing a single, fully integrated solution to include forecasting and planning, finance, purchasing, sales, grading and production.
“The deployment of LINKFRESH will provide Fillmore-Piru Citrus Association with a complete operational platform to improve and standardize processes and procedures across all areas of their business from growing operations to packing and warehouse management through to grower returns, logistics and full financial management,” said LINKFRESH Founding Director Rob Frost, in a statement.
AMF Bakery Systems Partners with Sikich to Implement Microsoft Dynamics 365 Enterprise
AMF Bakery Systems, a manufacturer of high-speed bakery equipment, has partnered with Sikich LLP to implement Microsoft Dynamics 365 Enterprise for its global business.
AMF Bakery Systems needed world-class technology solution to achieve its goals, and determined that Dynamics 365 was the ideal foundation for its business technology strategy, according to Viswanath Ponraj, director of IT for AMF Bakery Systems.
“We are excited to work with AMF Bakery Systems to implement Dynamics 365 Enterprise,” said Jim Drumm, partner-in-charge of Sikich’s technology practice, in a statement. “As a rapidly growing company with complex operations across the globe, AMF needs a robust technology solution to manage data and optimize business operations. The adoption of Dynamics 365 will help them enhance customer service and enable continuous growth.”
Worldwide Microsoft Dynamics Partner and Service Provider LLB Solutions Expands Solution Portfolio to Small and Medium Business Segment
LLB Solutions, a Florida-based provider of IT and digital marketing solutions, formed a strategic alliance with CF Creative, a communications and executive consulting agency, to expand its solution portfolio and reach into the small-and-medium segment.
“What this means to the market,” stated LLB Founding Partner and General Manager David Lugo, “is that we bring Fortune 100-level expertise and execution to smaller companies, giving them accessible tools to become truly competitive.”
“By integrating CF Creative into LLB’s wheelhouse, we bring a host of solutions that range from demand generation, corporate communication, telesales, video production, comprehensive digital marketing and strategic social media to companies and organizations of all sizes,” said Conchie Fernández-Craig, VP of Business Development for LLB and Managing Partner of CF Creative, in a statement.
LLB’s expansion includes telesales operations in Mexico, Costa Rica, Argentina and the Dominican Republic. The company also works with trade associations and nonprofit organizations to offer them a branded concierge desk that allows the organizations’ members to purchase LLB’s solutions at discounted rates and also gives a percentage to the organizations as a gain-share donation, the companies describe.