Kevin Paschuck, senior vice president and chief operating officer of public sector business unit at Salesforce (NYSE: CRM), has said agencies that aim to adopt cloud technology should have a plan in place to meet service and security requirements.
Agency information technology leaders “should take a top-down, mission-capability view of their system portfolios” first before picking the right path to cloud migration based on workload and business demands, Paschuck wrote.
He cited how cloud-based software-as-service, infrastructure-as-a-service and application platform-as-a-service offerings could help address agencies’ needs.
Paschuck said cloud models demand various levels of security involvement and cited how an IaaS system poses more responsibility to agencies over security controls compared with SaaS and aPaaS platforms.
He noted that a technology platform’s suitability to an agency’s operating environment can be evaluated through employee productivity and collaboration.
“If custom systems are developed in silos across an IaaS or platform-as-a-service environment, for example, collaboration and productivity might not be improved at all,” he added.
Paschuck also called on agencies to leverage cloud platforms when integrating mission service, citizen engagement and employee productivity efforts to achieve mission impact and reduce costs.